Privacy policy

Gemify Jewels is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with us.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Make a purchase

  • Contact us via WhatsApp, email, or contact forms

  • Subscribe to our newsletters or offers

This may include:

  • Full name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment information (processed securely via trusted gateways)

  • Any personal preferences or astrological details you share voluntarily

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide personalized gemstone recommendations

  • Communicate order updates and offers

  • Improve our services and customer support

  • Comply with legal and regulatory obligations

3. Information Sharing and Security

  • We do not sell, rent, or trade your personal information.

  • Your data is only shared with trusted service providers (e.g., courier partners, payment gateways) to fulfill your orders.

  • We implement reasonable security practices to protect your information, including encryption, secure servers, and limited access.

4. Cookies & Analytics

We may use cookies and third-party tools (like Google Analytics) to improve your browsing experience and understand user behavior. You can disable cookies in your browser settings if preferred.

5. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Opt out of marketing communications at any time

To do so, contact us via email or WhatsApp.

6. Data Retention

We retain your personal information as long as necessary to provide you with services, comply with legal requirements, and resolve disputes.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.